Returns and refunds Policy

Effective Date: 9/16/2024

Welcome to A4RIA LLC! We strive to ensure that our customers are completely satisfied with their purchases. If you are not entirely happy with your product, we’re here to help.

 Returns

 Eligibility for Returns

• Products must be returned within 30 days of the purchase date.
• To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
• Certain types of goods are exempt from being returned, such as perishable goods, custom products, and intimate or sanitary goods.

 Initiating a Return

• To initiate a return, please contact our customer support team at cservices@a4riamarketplace.com with your order number and reason for return.
• Our customer support team will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return your item.

 Return Shipping Costs

• Customers are responsible for paying the return shipping costs.
• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 Refunds

 Refund Process

• Once we receive your item, we will inspect it and notify you that we have received your returned item.
• We will immediately notify you of the status of your refund after inspecting the item.
• If your return is approved, we will initiate a refund to your original method of payment.

 Refund Timeframes

• Credit card refunds may take 5-10 business days to appear on your statement, depending on your card issuer’s policies.
• If you have not received your refund within the stated timeframe, please contact us at cservices@a4riamarketplace.com

 Exchanges

 Eligibility for Exchanges

• We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at cservices@a4riamarketplace.com with your order number and details of the defect or damage.

Contact Information

If you have any questions about our refunds and returns policy, please contact us:

• Email: cservices@a4riamarketplace.com
• Address: 8401 Mayland DR STE A, Henrico, Virginia 23294

Thank you for shopping with A4RIA LLC!